Privacy policy
Effective Date:15th May, 2026
1. Introduction
Your privacy is important to us. This Privacy Policy outlines how [STLK Solutions Private Limited] ("we," "our," or "us") collects, uses, and protects the personal information of users ("you") of our e-commerce platform located at [www.extrastuff.in].
2. Information We Collect
We collect the following types of personal data to provide and improve our services:
Personal Information: Name, email address, phone number, billing/shipping address, payment details.
Account Information: Username, password, and purchase history when you create an account.
Usage Data: Browsing behavior, device information, IP address, and cookies to optimize your experience.
Customer Support Data: Communications with support teams, feedback, and inquiries.
3. How We Use Your Information
We use the information collected for purposes including, but not limited to:
Processing orders, payments, and deliveries.
Personalizing your shopping experience and providing recommendations.
Communicating order updates, promotions, and offers.
Improving website functionality, security, and customer support.
Complying with legal obligations.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance website performance.
You can control cookie preferences via your browser settings. Essential cookies are necessary for the site
to function properly.
5. Sharing and Disclosure of Information
We do not sell your personal information. We may share data only under the following circumstances:
With service providers or partners for order fulfillment, payment processing, or delivery.
To comply with legal requirements or governmental requests.
To protect rights, safety, or property of the company, our users, or others.
In connection with business transfers, such as mergers or acquisitions.
6. Data Security
We implement industry-standard security measures—such as encryption, firewalls, and secure servers—to protect personal information. However, no method of transmission or storage is fully secure, and
we cannot guarantee absolute security.
7. Your Rights
Depending on applicable law, you may have rights to:
Access, update, or delete your personal data.
Restrict or object to processing of your data.
Withdraw consent where processing is based on consent.
Request a copy of your data in machine-readable format.
To exercise your rights, contact us at: [email/contact information].
8. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in
this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
10. Children's Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal
information from children. If we learn of such data, it will be deleted promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top will indicate
when changes occur. We encourage users to review the policy periodically.
12. Contact Us
For questions or concerns about this Privacy Policy or your personal information, please contact:
[STLK SOLUTIONS PRIVATE LIMITED]
[Pune]
Email: [sanjaysinghal@extrastuff.in]
Cancellation Policy
The following cancellation policy applies to items purchased online through Extrastuff.in e-portal:
The order can be cancelled by the customer before the order has been dispatched from the Seller’s outlet. Any cancellation request placed after this, will be rejected and the customer shall take the material.
In case the cancellation request has been accepted, the amount will be transferred to customer’s bank account within 10 working days.
Please note that there may be certain orders that we are unable to accept and must cancel due to technical reasons. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your bank account has been charged, the said amount will be reversed back in your Bank Account.